Shopper
FAQ's
1)
How do I apply for
jobs?
For our online Shopper Application please click here,
Shopper Application Overview
2)
Can I find
opportunities on this site?
Yes, please see our online Job
Board at
Shopper Job Board
3)
How do I get paid?
You will be paid by check approximately 30 days after the completion
of your shop. When assigned a particular shop you will be
provided with a website that includes a link to a Invoice you can
print out.
4)
What if I don’t get my
pay on time?
1st make
sure you submitted an invoice properly. If so then contact
aa@jmridgway.com,
include full name, assignment details including name of store, date of
shop and amount of invoice. If you did not submit the invoice
properly, submit the invoice again and you will be paid ASAP.
5)
What happens if I
am approached by someone in a store I am shopping and am asked if I am
a mystery shopper?
Always play it off and say you
don’t know what the person is talking about
6)
Who should I
contact if I have questions about my assignment?
Your
assigner ONLY. If you do not get a response within 24 hours, weekends
not included, email
fk@jmridgway.com
7)
What should I do if
I miss my assigned shop date or can’t do an assignment?
Let your assigner know and
include a date that you can complete the shop, if possible.
8)
What happens if I
show up and the store is closed?
Submit your report with date(s)
and time(s) and you will be paid as long as you performed your shop
within the date and time frame you were instructed. If you performed
your shop outside the timeframe instructed, do not submit a report,
and contact your assigner.
9)
Can I take my
husband, wife, child or friend on the shop?
If it is not designated on the
overview, contact your assigner for approval.
10)
If I can’t do the
shop can I have someone do the shop in my place?
Not without prior approval from
your assigner. Contact your assigner.
If you have a
question that is not answered here, or anywhere else on our website
please email your assigner or
fk@jmridgway.com
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